Canine Decoded

VIRGINIA HIGHLAND CANINE EDUCATORS, LLC DBA CANINE DECODED

Terms of Use

The following Terms govern your participation in the Program presented by Virginia Highland Canine Educators, LLC dba Canine Decoded (“Company”). Please read these Terms of Enrollment carefully. By visiting and using the Program Portal/Membership Site you agree that your use of our Site, participation in our Program, and use of Program materials is governed by the following terms and conditions, together with our Terms of Service and Privacy Policy.

The Better Together Online Course (“Program”) is delivered online and over web conference, and includes a video program, accountability coaching, and online community platform.

We are committed to providing all participants with a positive experience. Thus, COMPANY may, at its sole discretion, limit, suspend, or terminate your participation in any of its programs, live, recorded, social media-based or digital without refund or forgiveness of remaining payments if:            

• you become disruptive or difficult to work with;

• you fail to follow the any of the Terms; or

• you impair the participation of our instructors or participants in our program(s).

1. Content:

• Program education and information is intended for a general audience and does not purport to be, nor should it be construed as, specific advice, tailored to any individual.

• All materials, procedures, policies, and standards, all teaching manuals, all teaching aids, all supplements and the like that have been or will be made available Company or its designated facilitators, or any other source, oral or written, are for personal use in or in conjunction with this training program only.

• Program content is for personal use only, and may not be sold, recorded, videotaped, shared, taught, given away, or otherwise divulged without the express written consent of Company, or its designated agent.

• The information contained in program material is strictly for educational purposes. Therefore, if you wish to apply ideas contained in this material, you are taking full responsibility for your actions.

• We assume no responsibility for errors or omissions that may appear in any program materials.    

• Usernames and passwords may not be shared with any third-parties.

• Any violation of Company’s policies regarding content usage shall result in the immediate termination of your enrollment without refund.

2. Privacy & Confidentiality: We respect your privacy and must insist that you respect the privacy of fellow Program participants.    

You agree:

• that any Confidential Information shared by Program participants or any representative of the Company is confidential and Proprietary, and belongs solely and exclusively to the Participant who discloses it or the Company;

• not to disclose such information to any other person or use it in any manner other than in discussion with other Program participants during Program sessions;

• that all materials and information provided to you by the Company are its confidential and proprietary intellectual property belong solely and exclusively to the Company, and may only be used by you as authorized by the Company;

• the reproduction, distribution and sale of these materials by anyone but the Company is strictly prohibited;            

• that if you violate, or display any likelihood of violating, any of your agreements contained in this paragraph the Company and/or the other Program participant(s) will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

3. Interactive Features    

It is a condition of your use of the Site and participation in the Program that you do not: 

• Restrict or inhibit any other user from using and enjoying the Site.

• Use the Site to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

• Interfere with or disrupt any servers or networks used to provide the Site or its features, or disobey any requirements, procedures, policies or regulations of the networks we use to provide the Site.

• Use the Site to instigate or encourage others to commit illegal activities or cause injury or property damage to any person.

• Gain unauthorized access to the Site, or any account, computer system, or network connected to this Site, by means such as hacking, password mining or other illicit means.

• Obtain or attempt to obtain any materials or information through any means not intentionally made available through this Site.

• Use the Site to post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, vulgar, pornographic, profane or indecent information of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any local, state, national or international law.

• Use the Site to post or transmit any information, software or other material that violates or infringes upon the rights of others, including material that is an invasion of privacy or publicity rights or that is protected by copyright, trademark or other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or rights holder.

• Use the Site to post or transmit any information, software or other material that contains a virus or other harmful component.

• Use the Site to post, transmit or in any way exploit any information, software or other material for commercial purposes, or that contains advertising.

• Use the Site to advertise or solicit to anyone to buy or sell products or services, or to make donations of any kind, without our express written approval.

• Gather for marketing purposes any email addresses or other personal information that has been posted by other users of the Site.

COMPANY may host Facebook groups, message boards, chats and other public forums. Any user failing to comply with the terms and conditions of this Agreement may be expelled from and refused continued access to, the message boards, chats or other public forums in the future. COMPANY or its designated agents may remove or alter any user-created content at any time for any reason. Groups, chats and other public forums are intended to serve as discussion centers for users and subscribers. Information and content posted within these public forums may be provided by COMPANY staff, COMPANY's outside contributors, or by users not connected with COMPANY, some of whom may employ anonymous user names. COMPANY expressly disclaims all responsibility and endorsement and makes no representation as to the validity of any opinion, advice, information or statement made or displayed in these forums by third parties, nor are we responsible for any errors or omissions in such postings, or for hyperlinks embedded in any messages. Under no circumstances will we, our affiliates, suppliers or agents be liable for any loss or damage caused by your reliance on information obtained through these forums. The opinions expressed in these forums are solely the opinions of the participants, and do not reflect the opinions of COMPANY or any of its subsidiaries or affiliates.

COMPANY has no obligation whatsoever to monitor any of the content or postings on the message boards, chat rooms or other public forums on the Sites. However, you acknowledge and agree that we have the absolute right to monitor the same at our sole discretion. In addition, we reserve the right to alter, edit, refuse to post or remove any postings or content, in whole or in part, for any reason and to disclose such materials and the circumstances surrounding their transmission to any third party in order to satisfy any applicable law, regulation, legal process or governmental request and to protect ourselves, our clients, sponsors, users and visitors.

4. Membership and Fees

The cost of the program is predetermined between the Client and the Company.

We have a “No Refund” policy. No refunds will be granted at any time, or for any reason. Payments to be made in full according to the mutually agreed upon terms between the Company and you.    

5. Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL WE, OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE SITE, INCLUDING OUR MESSAGING, BLOGS, COMMENTS OF OTHERS, BOOKS, EMAILS, PRODUCTS, OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS, OR SERVICES MADE AVAILABLE THROUGH THE SITE OR BY US IN ANY WAY, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES. (BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, OUR LIABILITY AND THE

LIABILITY OF OUR SUBSIDIARY AND PARENT COMPANIES OR AFFILIATES IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH STATE LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER. IF YOU ARE DISSATISFIED WITH THE SITE, ANY MATERIALS, PRODUCTS, OR SERVICES ON THE SITE, OR WITH ANY OF THE SITE'S TERMS AND CONDITIONS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE AND THE PRODUCTS, SERVICES AND/OR MATERIALS.    

THIS SITE IS CONTINUALLY UNDER DEVELOPMENT AND COMPANY. MAKES NO WARRANTY OF ANY KIND, IMPLIED OR EXPRESS, AS TO ITS ACCURACY, COMPLETENESS OR APPROPRIATENESS FOR ANY PURPOSE.

6. License

As the client your use of and access to the Program Materials “program” is on a licensed basis. The Company hereby grants to you and you hereby accept the non-exclusive right, license and privilege to use. As the license is granted directly to you, there is no authorization to sublicense to any other individual and/or company.            

As the client you will continue to have lifetime open access to the “client portal,” which includes and not limited to, program portal, Facebook groups, weekly and monthly classes.            

You agree to:

(a) constantly use your best efforts in the use of the Program Materials in a way to protect the good name and goodwill associated with the Program Material and Company.            

(b) not to attack the title of Company in and to the Program Material nor attack the validity of the license granted hereunder;

(c) not harm, misuse or bring into disrepute the Program Material and Company, but to the contrary, will maintain the value and reputation thereof to the best of your ability;

(d) at all times comply with all applicable government laws and regulations, and all voluntary industry standards relating or pertaining to the use of the Programs and Materials, and shall maintain appropriate customary high-quality standards. You shall also abide by Company’s suggestions and specifications regarding quality control over the use of the Program Material.

The license granted herein does not grant you any right, title or interest, at law or in equity, in or to any of Company’s trademarks, service marks, copyrights, copyrighted material, or any derivative uses thereof or, the name or images of Sunny Lenarduzzi, trade secrets or other rights or intellectual property of any kind, except as provided by said license. Further, such license applies only to those Program Material designated herein. You shall not represent to others, or conduct yourself in any manner that might indicate to others, that you possess any other legal or equitable rights in our Program Material, Trademarks, copyrighted materials, trade secrets or other rights or intellectual property of any kind other than by virtue of the license granted hereunder.

Company shall have the right to approve all uses of the Program Material or derivative uses thereof.    

Company shall have and hereby reserves all rights and remedies which it has, or which are granted to it by operation of law, to enjoin the unlawful or unauthorized use of the Program Material (any of which injunctive relief may be sought in the courts, and also may be sought prior to or in lieu of termination), and to be compensated for damages for breach of this Agreement.

This agreement entitles you to install and use one copy of the Program Material. Multiple copy uses or installation is only allowed if you obtain an appropriate licensing agreement for each user and each copy of the Program Material. For further information regarding multiple copy licensing of the Program Material, please contact: [email protected]

Without first obtaining the express written consent from COMPANY, you may not assign your rights and obligations under this Agreement, or redistribute, encumber, sell, rent, lease or sublicense or otherwise transfer your rights to the Program Material.

You may not decompile, “reverse-engineer,” disassemble, or otherwise attempt to derive the source code for the Program Material.

You may not modify the Program Material or create any derivative work of the Program Material or its accompanying documentation. Derivative works include but are not limited to translations. You may not alter any files or libraries in any portion of the Program Material. You may not reproduce the database portion or create any tables or reports relating to the Program Material.

You may not copy any part of the Program Material except to the extent that licensed use.

Company shall have the non-exclusive, irrevocable, worldwide right and license to use my name, likeness, image, voice, appearance, physical attributes, endorsement, and any typed, written, oral, and video submissions in any fashion, for any commercial purpose, including but not limited, and in connection with, the promotion, sale and distribution of the Program and on all brand identifications, promotional material, publicity, sales, advertising, newspaper, magazine, radio, television, photography, video, cinema, animation, Internet, social media, podcasts, streaming and similar media presently existing or that may exist in the future, in connection with the creation, introduction, marketing, distribution, sale and advertising of the Program.        

7. Dispute Resolution

All disputes arising under or concerning this Agreement are to be submitted to binding arbitration, in accordance with the laws of the state of Georgia

You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed.                

The arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a class or representative proceeding or claims (such as a class action, consolidated action or private attorney general action) unless all relevant parties specifically agree to do so following initiation of the arbitration.

8. Hold harmless

By signing this agreement you are acknowledging that you are responsible for any damage caused by your dog to other property, pets, or people during or after the term of this Agreement. You will hold Virginia Highland Canine Educators LLC and its agents free and harmless from any and all claims, liabilities, damages, losses, or expenses, (including attorney’s fees) arising out of any injury to any person or to any person’s pet or any person’s property by your dog during or after the term of this Agreement.

9. Release of liability

Company and its agents are not responsible for the loss or injury to any dog(s) or for any damage of any kind to your dog during or after the term of this Agreement. By signing this Agreement, you are acknowledging that you release Company from liability for the loss or injury to your dog and from any and all claims, damages, liabilities, losses, or expenses, (including attorney’s fees) arising out of the death, injury, or loss, of any dog being trained by Company during or after the term of this Agreement. If your dog is injured in a fight or in any other manner during or after the term of the Agreement, you assume the risk and agree that Company and its agents shall not be held responsible for any resulting injuries, losses, damages, costs or expenses.

10. Binding agreement

This Agreement is binding upon you and your associates. This Agreement supersedes all prior discussions, representations, warranties and agreements of the parties, and expresses the entire agreement between you and Company regarding the matters described above. The parties confirm that, except for that which is specifically written in this Agreement, no guarantees, representations or verbal understandings have been made with regard to the dog or anything else. Without limiting the generality of the foregoing, you acknowledge that Company has not represented, promised, guaranteed, or warranted that the dog will never bite, that the dog will not be dangerous or vicious, that the dog will not exhibit behavioral problems, or that the results of the training will last for any particular amount of time. This Agreement may be amended only by a written instrument signed by both you and Company.